Customer Service Is Dead… Except Here

Who would agree?

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Customer service really is a thing of the past. Many places that I go into nowadays do not put the customer first. This is because they hate people. Businesses see consumers as a necessary evil to get to their money i.e. they have to put up with them in order to reach into their pocketbook. They don’t really like us, they just like our money. Don’t get me wrong, I like money too but not at the expense of forfeiting my own values. I want to enjoy the transaction, make a friend and hope to create a long-lasting customer that will stay plugged in with Holy Idea Tees.

I run on the operative principal that most everyone is inherently good. I believe this to be true. We come squirting out of our moms as a perfect little human beings. It’s what our parents tend to do with us after that squirting moment that determines if we will cultivate that inherent goodness or not.

How not to raise your child

Example of WTF parenting

I can tell you one thing I know: I would say I’m a “great person” but I don’t want to sound too highfalutin so I’ll go with “I’m a good person”. Mama raised me right! Not only do I eat my veggies and choose not to twerk, but I try to treat every customer as I would want to be treated if I was buying from myself. I feel as though this is more than most companies can prove.

I offer a less than 24-hr turnaround on all items purchased (unless I’m away from my store) because it’s important to receive your item as quickly as possible. I also offer hassle-free returns through the eBay return policy program and will ship anywhere!

More importantly, I like you. Where are you from? What do you do? Why did you buy this T-shirt from me? What are you going to use it for? More and more people are shopping online year over year than ever before and I hope to take advantage of that by a blisteringly great customer service program. I want to hear from you on what item you’re looking for, what can be different on my blog, what went wrong with your order, what went right with your order, etc. etc. etc.

The best thing about shopping through me for vintage T-shirts is that you don’t have to physically talk with me and I don’t have to talk to you. There are no intonations in our voices to make either of us feel demeaned or facial expressions to put us off. Its a simple exchange of money for items I have made available. While I wouldn’t mind talking with you, I also know that sometimes you just want your stuff without the small talk.

So, order a Hooters shirt for your girlfriend (cuz Halloween is coming!) while you’re on the toilet or buy that Troy Polamalu jersey (because football season is here) through the eBay app on your phone while you’re sitting at the stop light because I will be sitting here waiting to package your item up as soon as possible.

That’s the way customer service should be done.

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